Admissions

How does admission work?

1. Call our admissions team. Call (866) 656-8384 for a free, confidential conversation. You can call for yourself or for someone you love.
2. Complete a brief clinical assessment. We ask about what is going on, including substance use, mental health, trauma and medical needs, so we can recommend the right level of care.
3. Verify insurance or discuss private pay. Our team verifies your benefits and explains any costs before you commit.
4. Coordinate detox if it is needed. We do not provide detox on site. If medically supervised detox is needed first, our admissions team coordinates it through a licensed partner facility and provides ground transportation to the ranch once you are stable.
5. Arrive at the ranch. Our ranch is at 100 S. Texas Street in Tioga, about an hour north of Dallas. If you are flying in, land at DFW or Dallas Love Field and we will provide complimentary pickup.

Who do we treat?

We provide residential treatment and partial hospitalization for adults struggling with addiction, mental health conditions and trauma, separately or together. We specialize in complex co-occurring diagnoses, including depression, anxiety, PTSI/PTSD, bipolar disorder, borderline personality disorder and dissociative disorders alongside substance use. See Conditions We Treat.

Professionals and executives can read how we handle privacy, work and leave in Executive Treatment. Physicians, therapists and other professionals can refer through For Referring Professionals.

Paying for treatment

We welcome both private pay and insurance. We are in-network with Blue Cross Blue Shield, Cigna, Health Choice, Magellan and Employers Health Network, and we work with many out-of-network plans, self-funded employer plans and third-party administrators. Private-pay clients can ask about payment plans. Our rate includes treatment, housing, meals and activities. We do not accept Medicare or Medicaid.

Verify your insurance for free, or read more on Financial Options.

What should I bring?

Bring a photo ID, your insurance and prescription cards, any prescription medications you are currently taking in their original bottles, and comfortable clothing for about ten days. Personal electronics stay at home or are stored for safekeeping. See the full list on Check-In Information.

What happens when I arrive?

Our clinical and medical team completes a full assessment and builds an individualized treatment plan with you. From there, you begin a schedule of two to three individual therapy sessions a week with master’s-level clinicians, therapeutic groups, and time for rest and reflection on our private 80-acre lakefront ranch. Most residential stays last 30 to 45 days, and length of stay is always clinically determined. Before discharge, we build an aftercare plan with you.

How does my family stay involved?

Clients have individual phone privileges to stay in touch with family. Families take part through family counseling sessions, a virtual Family Intensive and weekly family educational calls. In-person time together happens through family counseling sessions. Learn more about our Family Program.

Can I visit before deciding?

Yes. We offer in-person tours of the ranch, and you can also take a virtual tour and see photos.

Frequently Asked Questions

How do I start the admissions process at Healing Springs Ranch?

Call (866) 656-8384 for a free, confidential assessment. Our admissions team will verify your insurance or discuss private pay, answer your questions and plan your arrival, including complimentary pickup from DFW or Dallas Love Field.

How quickly can I be admitted?

In many cases, admission can happen within 24 to 48 hours of your first call. Admissions are open through the holidays, including Thanksgiving, Christmas and New Year’s.

Does Healing Springs Ranch accept insurance?

Yes. We are in-network with Blue Cross Blue Shield, Cigna, Health Choice, Magellan and Employers Health Network, and we work with out-of-network plans. We also welcome private pay and offer payment plans. We do not accept Medicare or Medicaid.

How long is residential treatment?

Most residential stays last 30 to 45 days, depending on each person’s needs and progress. Length of stay is clinically determined and can be extended when needed.

Do you provide detox?

Not on site. When medically supervised detox is needed, our admissions team coordinates it through a licensed partner facility and provides transportation to the ranch once you are stable.

Can I talk to my family during treatment?

Yes. Clients have individual phone privileges. Families also take part through family counseling sessions, a virtual Family Intensive and weekly family educational calls.

Can I tour the ranch?

Yes. We offer in-person tours, and you can take a virtual tour and see photos on our Facility Tour page.